Shipping Policy

Shipping Policy

ThePokeFactory deals in the exchange of virtual products within the game 'Pokemon Sword/Shield' and unofficial tip sheet and design guides e-delivered via email. No physical items are exchanged or delivered.

Deliveries occur between 10am - 6pm (PST) everyday. We may be available outside of those business hours. This will be indicated on the website. Please let us know via chat if you cannot reach us during this time.

Our Facebook Messenger Link is: http://m.me/thepokefactorypage/