24/7 Online Service

We have a professional 24/7 customer service team. Please feel free to contact us if you have any problem.

We will respond instantly and provide the best solutions!

Use our store chat.

Advice & Feedback

If you have suggestions which could help us to improve our service, please feel free to contact us. We sincerely look forward to your suggestions.

Email: support@thepokefactory.com

Work with us

We have position open for the following paid and unpaid roles:

Paid Roles:
– Pokemon Trader (24/7 work available)
– Graphic Designer (for ads and website works)

Unpaid roles (will be rewarded with digital items and giftcards):
– Discord Mods
– Facebook Page and Group Mods

Email: support@thepokefactory.com