thepokefactory.com and its affiliate company (collectively, the Company) provides services to you subject to the following conditions. If you visit or shop at thepokefactory.com, you affirmatively accept the following conditions. Continued use of the site constitutes the affirmative agreement to these terms and conditions. The Company reserves the right to change the terms, conditions, and notices under which its websites and services are offered, including but not limited to the charges associated with the use of the Company’s websites and services. You are responsible for regularly reviewing these terms and conditions and any additional terms and conditions. Your continued use of the Company’s websites and services constitutes your agreement to all such terms, conditions, and notices (TERMS AND CONDITIONS, PRIVATE POLICY, REFUND POLICY). Please read them carefully.
By using the Company’s websites, you acknowledge that you have read these Terms and Conditions and you consent to the contents described herein. This is the entire and exclusive version and it supersedes any earlier version. thepokefactory.com reserves the right to change any terms and conditions with or without any prior notification to the clients and members. It is the responsibility of clients and members to pay close attention to any changes or adjustments to the clauses listed here in the Terms and Conditions. By signing up for an account with thepokefactory.com, or purchasing any merchandise or service, you are automatically agreeing to the clauses listed here in the Terms and Conditions. If you still have questions about any portion of the clauses after review, please contact the Company using the contact information provided on the Contact Us page.
When coming to thepokefactory.com you are communicating with us electronically. You consent to receive communications from us electronically. We communicate with you via several methods such as e-mail, live chat, or phone conversations. You agree that all information provided to thepokefactory.com is factual and without any intentional omission or alteration.
All content on thepokefactory.com, such as text, graphics, backgrounds, logos, button icons, images, flash videos, downloads, software, audio or video clips, and/or data compilations is the property of thepokefactory.com or its content suppliers and is protected by domestic and international copyright laws. All software used on this site is the property of the Company or its software suppliers and is protected by domestic and international copyright laws.
LICENSE AND SITE ACCESS
thepokefactory.com issues a limited license to access and make personal use of thepokefactory.com’s website and will not allow you to download, archive, modify, or in any way alter the original intended content, in part or whole, except with express wrote consent from thepokefactory.com. This license does not include any resale or commercial use of the site’s contents. Site product listings, collections, descriptions, or prices are not allowed to be copied in any manner, electronically or otherwise. You may not download or copy account information or use data mining, robots, or similar data gathering and extracting services. The site may not be reproduced, duplicated, copied, sold, resold, or in any way used by any outside source unless written consent from thepokefactory.com is obtained. Any individual found violating terms listed above in the LICENSE AND SITE ACCESS section shall face legal action taken on behalf of thepokefactory.com.
PRODUCT AND PRICE
Since we are continuously developing and upgrading our products and service, any technical, non-technical specification, including but not limited to web pages, reports tables, figures, images, videos, or audios of any of products may change in formats and contents without prior notification.
Prices listed on thepokefactory.com are subject to change as events emerge (e.g. market price changed, short of stock due to the new server or game updates, etc). If we encountered unexpected problems during your delivery (e.g. Incorrect server/platform/character name/ID, etc) but you fail to respond to our email/phone call/text message in time which may result in the delay of order delivery, the increase of goods price, we will not undertake any responsibility to make up the price difference and/or deliver the exact amount you paid for since we acquire our in stock on the spot based on its most recent market price. We do not accept any forms of cancellation unless no stock is available or we can’t fulfill your order due to uncontrollable reasons.
Long-term use of goods and/or services (digital items, goods, and/or services displayed, listed, and/or offered by thepokefactory.com) may be at risk of being banned, suspended, blocked. We would not undertake any responsibility and we would never accept canceling the order or refund once the order is completed.
Under this agreement, the payment processing services for goods and/or services purchased on this website are provided by the Company and certified third-part provider, depending on the type of payment method used for the purchase of the goods and/or services. For any type of purchase, these terms are an agreement between you and the Company, and goods and/or services will be delivered by the Company directly.
thepokefactory.com will never charge for products or services unless
thepokefactory.com receives consent from the cardholder. thepokefactory.com verifies information before delivering the items. Make sure your billing information is up to date so thepokefactory.com can instantly confirm that the information is correct and follow up with fast delivery. Due to frequent and increasing fraudulent activities experienced in this business, thepokefactory.com currently DOES NOT authorize credit card accounts and/or PayPal accounts with unverified addresses and/or unconfirmed telephone numbers. Please be sure that when entering your personal information, you double-check ALL INFORMATION and confirm it is current and accurate before submitting it. We will verify all unconfirmed/unverified purchases manually upon discovery. Thus it may delay the efficiency of the purchase/transaction. You can contact us with the E-Mail Support listed on the website.
You may be required to supply additional information when ordering a product or service from our company. This may include a valid home phone number, additional e-mails, or a copy of your driver’s license. Due to frequent and increasing fraudulent activities experienced in this business, thepokefactory.com currently DOES NOT accept payment accounts with unverified addresses and/or unconfirmed telephone numbers. Please be sure that when entering your personal information, you double-check ALL INFORMATION and confirm it is current and accurate before submitting it. We will verify all unconfirmed/unverified purchases manually. Thus it may delay the efficiency of the purchase/transaction. You can contact us with the contact information provided on the Contact Us page.
REVIEWS AND COMMENTS
You may submit comments, ideas, questions, and any other written information as long as they are not improper comments such as illegal information, obscene gestures, threatening remarks, defamation, invasion of privacy, infringement on intellectual property rights, or anything injurious to third parties, and do not contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam”. You are never allowed to use false e-mails or try to impersonate or copy any person or entity to mislead other users. thepokefactory.com reserves the right to remove or edit the posted content and will regularly review it.
As for the order issues during the process of purchase, you can contact us with the contact information on the Contact Us page. We will provide the best solutions as far as practicable. Any dispute relating in any way to these Terms and Conditions, your visit to the Company’s websites or products and/or services you purchase through the Company shall be exclusively submitted to arbitration in the UK, except that, to the extent you have in any manner violated or threatened to violate the Company’s intellectual property rights, the Company may seek injunctive or other appropriate relief in any court in the World, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under these Terms and Conditions shall be conducted under the rules then prevailing in the UK. The arbitrator’s award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under these Terms and Conditions shall be joined to an arbitration involving any other party subject to these Terms and Conditions, whether through class arbitration proceedings or otherwise.
thepokefactory.com may provide links to third-party sites that may be involved in selling products or services. thepokefactory.com is not responsible for the examination or evaluation of third-party sites and thepokefactory.com does not control the website content or decision-making of outside sites. Our company assumes no responsibility or liability for any actions from these sites taken against you.
In regards to all virtual goods and services on thepokefactory.com, thepokefactory.com merely provides a service to buyers, and all the goods are only for personal use. thepokefactory.com is not responsible for any issues caused by the improper use of buyers. thepokefactory.com claims no title to any intellectual property interests held by any of the game companies and/or licensors except those granted by these companies. As no intellectual property interests are being transferred by thepokefactory.com to buyers through any transaction, thepokefactory.com has no representations regarding the ownership, use, and transferability of any game companies’ intellectual property. thepokefactory.com is not related in any way to any of the game companies and/or licensors and acts merely as a third-party service provider. thepokefactory.com does not allow any of these game companies’ representatives to purchase products through thepokefactory.com. The buyer wholly assumes all risk and agrees to defend, hold harmless for any claims made by any of the gaming companies producers or designers concerning this transaction and use of their intellectual property. thepokefactory.com cautions all buyers to avoid violating or infringing upon the intellectual property rights of these companies. The Company agrees not to disclose to anyone the terms, conditions, materials, or identity of the parties involved in transactions to any other party. Any disputes regarding these matters shall be resolved immediately. This disclaimer is intended for our company’s exclusive use.